Relying on a web host is a difficult task to handle. With web hosting there are often too many horror stories of entire sites going down because of a mistake from the host they were using to run their sites.
It’s important to run a business that you have a reliable host and along with that the host provides reliable uptime for people visiting it.
Without any of these the business wouldn’t succeed and for a successful business a quality and reliable host is of prime importance.
Here are few ways to determine if the host is reliable and if doesn’t suck and would take your business along when and if they drown.
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- The support personnel hasn’t got a clue what C class IPs are or other technical details about webhosting. They can’t differentiate and thus can’t be trusted either.
- Super cache plugin isn’t enough to keep your servers from crashing even when there happens to be a minor uptick in traffic.
- The support staff consists entirely of Indians who are paid peanuts and can barely squeak English without stuttering.
- You won’t get the advertised price before paying for three years in total. And if you ever choose the 30 day money back guarantee they will make you go through many hooplas.
- The sign up form is the least user-friendly you’ve ever encountered.
- The hosting account will get cancelled. They cancel your hosting account out of the blue, and then have the audacity to tell you that you’re wrong when you call and tell them that you DID NOT cancel your account.
- They haven’t got a clue regarding the different terms associated with the hosting industry. Asking for setting up private nameservers would send them scrambling looking for waiters or hotels.
The support staff doesn’t show up on the weekends and if you’re business site has crashed then then God be your savior.
There are multiple horror stories attached with each and every bad hosting there is.
If you’re living in a crowded apartment rife with noisy tenants nearby, absolute lack of security and privacy and with shared bathroom, laundry, hot water and even car parking space you would want to get out of there as soon as possible.
Wouldn’t you?
On the other hand if it’s your own house or a flat with few people and each resource is your own or comes with exclusive timed access to you then you won’t be this worried.
Shared hosting is something like that. It doesn’t cost much to host a low traffic site and there are hundreds of thousands of such sites today all crammed into a single shared hosting server. You don’t get much security, privacy or anything else for that matter.
There’s also the maintenance and customer support aspect we need to look at which is almost non-existent when using a cheap shared hosting site.
You can have a dozen sites or more and there are thousands of people who are using the same resources that you are and paying pennies on the dollar for hosting dozens of their websites for as low as they can. In fact the difference in quality is very perceptible in site load speeds and
other factors.
With shared hosting you might be sharing resources with a spammer next door which effects the quality of the experience you’re having on your site too.
This can get the entire IP blacklisted and with most cheap hosting providers this does happen. Resultantly others put throttles on performance and limit how much disk space, emails and resources you’re able to lay hands on their server. Plus their promises of unlimited storage, emails and site hostings are just well promises that never come to fruition.
The next bit of concern is the server and software condition. Nobody is going to give you the latest harddrive or store things on them, use the best software, highest rated version of php and Apache for your site either.
Since the costs are lower the overheads must be kept as low as possible. Otherwise they won’t be able to keep things running anywhere on these costs.
They don’t run updates or check compatibility between different versions and the myriad number of problems that can arise because of the software they’re using and the software on the client end.
Regular downtimes no guaranteed uptimes
I’ve not faced this problem with all web hosts but there’s this problem with cheaper shared hosts. The downtimes are more often than not and this never happens for VPS or dedicated servers. The hosts can go down for minutes to hours at a time and even for weeks without prior notice. Maintenance both scheduled and unscheduled are rampant.
Frequent restarts
The resource hogging number of clients ensure that the servers would crash and won’t come back to normal any time soon.
There might also be other problems where coding can leave open ended php threads causing databases to crash. And causing backups to not load. Error logs from other sites can eat disk space because contrary to what they claim nothing is unlimited for anyone.
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